• How to clean your ISMOD Mini?

  Learn the process of your ISMOD Mini self-cleaning operation: Press the button 5 times quickly to enter the self-cleaning mode. The device will vibrate while the three indicator lights blink at the same time. When the self-cleaning is over, the device generates a prompt vibration. The whole cleaning process is 50 seconds.Some readers

• How to change your ISMOD Mini heating temperature?

  To change the heating setting of your ISMOD Mini, you need to press the button 3 times quickly to activate the temperature adjustment mode. Click the button to change the temperature heating mode; a single click would indicate the present heating mode. To quit the Temperature Adjustment Mode, press and hold the power, or wait for the led light to blink 3 times quickly. Led light color indication as follows: High Temperature: Top led light Medium Temperature: Middle led light Low TemperatuSome readers

• How can I know if my ISMOD Mini is charged?

  To know if your ISMOD Mini is charging, simply press the power button for a second. The white led lights represent the battery’s charging level: 3 lights: the battery is fully charged. 2 lights: the battery is partially charged. 1 light: the battery is low and it’s time to recharge it.Few readers

• My ISMOD Mini is not working

  If your ISMOD Mini is not working, try the following the steps below: Make sure the heating pin is well cleaned Make sure the heating chamber is properly cleaned. If it’s still not functioning, get in touch with our Customer Care Team Live Chat through our website: https://www.ismodeurope.com/Few readers

• What temperatures are the different settings on my ISMOD Mini?

  As we know, the 3 temperatures associated with the ISMOD Mini are Low: lower led light / Medium: Middle led light / High: top led light. But what's the temperature of each setting in the ISMOD Mini? Low: 350 °C Medium: 360 °C High: 370 °CFew readers

• How is ISMOD Mini different?

  ISMOD Mini is the lightest device on the market with the ability to self-clean itself and easily eject the top head with a simple slide button on the side of the device. ISMOD Mini allows you to smoke up to 10 heat sticks on a single charge by adjusting the heat intensity to low, medium, or high. ISMOD Mini is designed to let you enjoy the same smoking experience in a smarter way and affordable price.Few readers

• How long does it take to fully charge my ISMOD Mini?

  It takes around 1.5 hours or 90 minutes to fully charge your ISMOD Mini.Few readers

• How many heat sticks can I smoke on a single charge when using ISMOD Mini?

  ISMOD Mini is a smart and multi-device that allows you to smoke up to 10 heat sticks on a single charge.Few readers

• How to maintain your ISMOD Mini?

  To better maintain your ISMOD Mini device: Keep your device at room temperature and don’t expose it to a high-temperature environment or heater to avoid battery damage. Cooldown your ISMOD Mini before opening, cleaning, or making any direct contact with the internal heating components. Do not immerse any part or component of the device in water. Do not use your ISMOD Mini while charging Do not use a charging device that does not meet the following requirements: USB Charger Port: Type CFew readers

• I cannot insert my heat sticks in my ISMOD Mini.

  If you cannot insert the tobacco stick into the heating chamber of your ISMOD Mini, check if tobacco residue from previous tobacco sticks is stuck in the heating chamber and hence, clean it completely.Few readers

• How long does a heat stick in my ISMOD Mini lasts?

  ISMOD Mini is designed to provide you with the best smoking experience while using real tobacco sticks. The heating sticks last about 300 seconds or 15 puffs; whichever comes first.Few readers

• What do the lights on your ISMOD Mini mean?

  The Led light on your ISMOD Mini would blink to indicate battery power or temperature adjustment mode. Lights indicating Battery Power: One Led Light: 0% - 30% Two led lights: 30% - 80% Three red lights: 80% - 100% LED light indicating Temperature Adjustment: Top led light: High Temperature Middle led light: Medium Temperature Lowest led light: Low TemFew readers

• What do the vibrations on your ISMOD Mini mean?

  Here’s what the vibrations on your ISMOD Mini mean: Vibration 1: when you power on your device by holding the button for 2 seconds, it begins preheating. Vibration 2: when preheating is complete, and the three led lights turn solid white color, you can start smoking. Vibration 3: when your smoking session is nearly over, and the led lights blink white. This occurs when the smoking time comes to the last 30 seconds or reaches the 13th puff. Vibration 4: when your smoking sessionFew readers

• How can I end my ISMOD's Mini session early?

  To end your ISMOD Mini's session early, press and hold the switch button for 2 seconds after vibration.Few readers

• Can I reuse the heat stick of my ISMOD Mini if I did not smoke a full session?

  No, it is not recommended to reheat a used heat stick as this can lead to a bad experience.Few readers